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Delivery & Returns

Delivery

At the present time we only ship to addresses with UK postcodes.

We do not charge for postage and packing.

The majority of orders will be sent second class by Royal Mail but on occasion it may be shipped via a courier.  

You will be sent an email when we have received your order to confirm that it is being processed and a subsequent email when the good have been dispatched.

Typically, orders are dispatched within 24 hours of receipt but we do not send parcels on Saturday or Sunday so please consider then when placing an order. 

If you would prefer an express delivery requiring a signature that can be arranged by contacting this number and quoting your order number. 01263 639003. This service costs £8 for a 2 day service. 

Returns

Our returns policy does not affect your legal statutory rights

If you are not happy with your purchase or, something arrives faulty please contact us by via the contact us button on the homepage of this website. You have 30 days from receipt to return items.  

We will cover the cost or returning faulty merchandise but if you are returning something as it's not to your liking, the cost of postage is your responsibility. It is essential that you retain a proof of postage when you return an item and the goods remain your responsibility until we are in safe receipt.  Items lost in transit are not considered returned. 

Please return the goods in their original packaging to: 

Compton & Clarke Returns

Unit 4, Church farm Barns,

Heydon

Norfolk

NR11 6RQ